Customer Support

At RoadPass UAE, we're committed to providing you with exceptional support whenever you need it. Our dedicated customer service team is available 24/7 to assist you with account inquiries, technical issues, or any general assistance you may require.

Frequently Asked Questions

To recharge your RoadPass account online, simply log in to your account, navigate to the "Account Replenishment" section, enter the desired amount, and choose your preferred payment method. Our secure payment gateway ensures a safe and quick transaction.

If you believe your toll payment hasn't registered, please check your account balance and transaction history first. If there's a discrepancy, contact our customer support team with your account details and the date and time of the toll passage. We'll investigate and resolve the issue promptly.

To update your vehicle information, log in to your RoadPass account and go to the "Vehicle Management" section. Here, you can add, edit, or remove vehicles associated with your account. Remember to keep your vehicle details up-to-date to ensure smooth passage through toll roads.

Contact Us

If you couldn't find the answer to your question in our FAQs, please don't hesitate to reach out to us directly:

  • Phone: +971 4 123 4567
  • Email: [email protected]
  • Live Chat: Available on our website 24/7

Our Commitment

At RoadPass UAE, we're dedicated to making your journey effortless. Our support team is trained to handle all your queries with professionalism and care. We aim to resolve your issues quickly, ensuring your experience with our toll road payment system remains smooth and hassle-effortless.