Privacy Policy

At RoadPass UAE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our toll road payment system.

Information We Collect

We collect the following types of information:

• Personal information (e.g., name, address, email, phone number)
• Vehicle information (e.g., license plate number, make, model)
• Payment information (e.g., credit card details, bank account information)
• Usage data (e.g., toll road usage, account balance, transaction history)

How We Use Your Information

We use your information for the following purposes:

• To process toll payments and manage your account
• To provide customer support and respond to inquiries
• To improve our services and develop new features
• To comply with legal obligations and enforce our terms of service

Data Security

We implement robust security measures to protect your data, including:

• Encryption of sensitive information during transmission
• Regular security audits and vulnerability assessments
• Strict access controls and employee training
• Compliance with industry-standard security protocols

Data Sharing

We may share your information with:

• Payment processors to facilitate transactions
• Government authorities when required by law
• Service providers who assist in our operations

We do not sell your personal information to third parties.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Opt-out of certain data processing activities
• Lodge a complaint with the relevant data protection authority

Online Recharge and Account Management

Our online recharge system is designed with your privacy and security in mind. When you top up your account or manage your balance, we ensure:

• Secure, encrypted transactions
• Protection of your payment information
• Clear transaction history and account statements

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or via email.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

RoadPass UAE Customer Support
Email: [email protected]
Phone: +971 2 123 4567
Address: P.O. Box 12345, Abu Dhabi, UAE

Last updated: May 15, 2024